Welcome to the East Devon Business Initiative ("EDBI") Privacy Policy at www.edbi.co.uk.

This Privacy policy describes the way EDBI collects, uses and shares your information when you use our Services.

It complies with the provisions of the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 (the ‘e-Privacy Directive), which require that certain information must be given to website visitors.

Your privacy is of the greatest importance to EDBI, and we will never release your personal information to any outside company for mailing nor marketing purposes.

When using any of our Services you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy.
Before you proceed with navigating around our website, if you have any queries relating to this Privacy policy, or do not understand it, please contact EDBI by email to This email address is being protected from spambots. You need JavaScript enabled to view it.. You will be sent an acknowledgement of your email within 48 hours.
Calls may be recorded for quality monitoring and training purposes.

1. General information

When you visit the EDBI Website, we collect certain personal information from you (for example: your name, email address, payment details, contact telephone number, password). Such information is treated as strictly confidential, and is held on our secure (password- and firewall- protected) servers.

To read more on how your personal information is going to be handled, please refer to our Terms and Conditions of Service Policy.

In order to serve you most efficiently, reputable third-party banking and finance and distribution firms handle our credit card transactions and order fulfilment. They receive the information needed to verify and authorise your payment card and to process your order. These firms have strict obligations to keep your personal information private.

EDBI may disclose your information to regulatory authorities to comply with a law or legal request, to address security, fraud or technical matters or to protect EDBI’s rights or interests.

We may also use banner advertising on other websites to present you with products and services we think may be of interest to you, based on your web browsing history.

2. Cookies

To make full use of the online shopping and personalised features on edbi.co.uk, your computer, tablet or mobile phone needs to accept Cookies, as we can only provide you with certain personalised features of our Website by using Cookies.

Cookies are small text files containing information sent by a web server to a web browser, and stored on your computer, tablet or mobile phone when you visit certain web pages. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

“Session cookies” keep track of you while you navigate our website, and will be deleted from your computer when you close your browser.  “Persistent cookies” enable our website to recognise you when you visit, and they remain stored on your computer until deleted, or until they reach a specified expiry date.

We use both “session” and “persistent” cookies on our Website. 

We use Google Analytics to analyse the use of our Website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers.  The information generated is used to create reports about the use of our website. Google stores this information and their privacy policy is at www.google.com/privacypolicy.html

Our advertisers/payment services providers may also send you cookies.

Cookies do not store sensitive information (for example: your name, address or payment details); they simply hold the 'key' which, once you have logged in to a Website, is associated with this information.

However, if you prefer to restrict, block or delete Cookies from www.edbi.co.uk, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's manual) to learn how to change your Cookie preferences. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.  Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this website.

3. Third Party Cookies

When you visit www.edbi.co.uk, you may encounter some Cookies that are not related to EDBI.

If you go on to a web page that contains embedded content, for example from YouTube, you may be sent Cookies from these websites. If you 'share' edbi.co.uk content with friends through social networks – such as Facebook and Twitter - you may be sent Cookies from these websites.

As EDBI does not control these Cookies, we recommend you check the third-party websites for more information about their Cookies and how to manage them.

To learn more about the Cookies on your device set by other companies, and opt out of them if you wish, please see the Network Advertising Initiative website www.networkadvertising.org/choices/

4. Managing Cookies

If cookies are not enabled on your computer, your experience on our website will be limited to browsing and researching; you will not be able to add products and/or services to your basket and buy them.

To enable cookies

To find out the type and version of web browser you use to access the Internet:

For PCs: click on 'Help' at the top of your browser window and select the 'About' option.
For Macs: with the browser window open, click on the Apple menu and select the 'About' option.

How to disable cookies

Most web browsers allow some control to restrict or block cookies if you wish.  However if you disable cookies, you may find this affects your ability to use certain parts of our website, products or services.

For more information about cookies, and instructions on how to adjust your browser settings, see the Network Advertising Initiative website www.networkadvertising.org/choices/

You are encouraged to check regularly to see updates or changes to our Privacy policy.